Oakwood Hotel & Residence Surabaya
Oakwood Hotel & Residence Surabaya is a sustainable aparthotel in Surabaya, where guests can makes the most of its infinity pool, fitness centre and indoor pool. This 5-star aparthotel offers a 24-hour front desk and a lift. The aparthotel also features free WiFi, free private parking and facilities for disabled guests.
The units in the aparthotel are equipped with a kettle. Complete with a private bathroom fitted with a shower and slippers, all units at the aparthotel have a flat-screen TV and air conditioning, and certain rooms have a seating area. At the aparthotel, every unit is fitted with bed linen and towels.
Continental and American breakfast options with warm dishes, local specialities and fresh pastries are available each morning at the aparthotel. At Oakwood Hotel & Residence Surabaya, the family-friendly restaurant is open for dinner, lunch and cocktails and specialises in American cuisine.
A car rental service is available at the accommodation.
Submarine Monument is 5.2 km from Oakwood Hotel & Residence Surabaya, while Gubeng Train Station is 5.4 km from the property. The nearest airport is Juanda International Airport, 13 km from the aparthotel.
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Room choices in Oakwood Hotel & Residence Surabaya
Services
Internet | WiFi is available in all areas and is free of charge. |
Parking | Free private parking is possible on site (reservation is needed)., Valet parking |
Kitchen | Electric kettle |
Bedroom | Linen, Alarm clock |
Bathroom | Toilet paper, Towels, Slippers, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower |
Media & Technology | Flat-screen TV, Cable channels, Telephone, TV |
Accessibility | Entire unit wheelchair accessible, Upper floors accessible by elevator |
Indoor swimming poolFree! | Open all year, All ages welcome, Infinity pool, Pool with view, Pool/beach towels, Sun loungers or beach chairs |
Wellness | Fitness, Sun loungers or beach chairs, Fitness centre |
Food & Drink | Fruits Additional charge, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals, Bar, Room service, Restaurant, Tea/Coffee maker |
Activities | Happy hour Additional charge |
Services & Extras | Wake-up service, Wake up service/Alarm clock |
Transport | Shuttle service Additional charge, Car hire |
Reception services | Concierge service, Luggage storage, 24-hour front desk |
Cleaning services | Dry cleaning Additional charge, Laundry Additional charge |
Business facilities | Meeting/banquet facilities Additional charge |
Miscellaneous | Wheelchair accessible, Air conditioning, Non-smoking throughout, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms |
Safety & security | Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box |
Languages spoken | English, Indonesian |
Conditions
Check-in | From 14:00 |
Check-out | Until 12:00 |
Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
Refundable damage deposit | A damage deposit of IDR 500000 is required on arrival. That's about 25.47GBP. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. |
Children and beds | Children of any age are welcome. |
No age restriction | There is no age requirement for check-in |
Accepted payment methods | Cash Oakwood Hotel & Residence Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
Smoking | Smoking is not allowed. |
Quiet hours | Guests must be quiet between 21:00 and 07:00. |
Pets | Pets are not allowed. |
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of IDR 500000 is required on arrival. That's about 25.47GBP. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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Is WiFi available at Oakwood Hotel & Residence Surabaya?
WiFi is available in all areas and is free of charge.
Is there free parking available at Oakwood Hotel & Residence Surabaya?
Free private parking is possible on site (reservation is needed)., Valet parking
What languages are spoken at Oakwood Hotel & Residence Surabaya?
English, Indonesian
Are pets allowed at Oakwood Hotel & Residence Surabaya?
Pets are not allowed.
What is the check-in time at Oakwood Hotel & Residence Surabaya?
From 14:00
What is the check-out time at Oakwood Hotel & Residence Surabaya?
Until 12:00
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